Customer Functional User Manual Explained: Setup, Logic, and Examples

Customer Functional User Manual

Customers








Customer Listing









Customer Creation









Step 1: Click the Action button 
Step 2: Select Add New to open the customer creation form 










Notes
Note: When Tax Exempt is enabled, the Tax Code selection will be removed


Step 3: Fill all the details as per fields and click on save & continue button




Step 4: Fill all the details as per fields and click on save button


Import Customer









Step 1: Click the Action button 
Step 2: Select Import










Step 3: Select any option Replace OR Update Records
Step 4: Upload your XLSX file containing the customer's data
Step 5: Click the Upload 














Click and check Valid Row(s) and Invalid Row(s) 










Uploaded file valid row(s) data added in list as above



Customer Actions


Add Task








Step 1: Click the Three-dot icon in the Action column
Step 2: Click the Add Task 









Step 3: Fill all the details as per fields and click on save button




Mark as Buying Group









Step 1: Click the Three-dot icon in the Action column.
Step 2: Select Mark as Buying Group. The customer will be moved to the Buying Group section and count decrease









Customer Details



Click anywhere on an End User row to open the Customer Details page








Edit Details







Step 1: Click on Setting icon 
Step 2: Click on Edit Icon









Step 3: Edit details as per fields and click on Save 








Customer 360






Click on icon system will display different options select and click on confirm button system will display data accordingly









Click on setting icon system will display options select as you want and click on confirm button











Click on view icon system will open a particular tile view as below image


















Contacts









Addresses









Quotes








Orders










Invoices









Credit Memos 







Rebates









Chargebacks 








Role 




 






Notes 










Custom Fields