Uses Functional User Manual

Users

Users Listing

User Creation

Step 1: Click the Action button 

Step 2: Select Add New to open the user creation form 

Step 3: Fill all the details as per fields and click on save button

Edit User

Step 1: Click on edit icon

Step 2:  Change any details as you want to update click on save

Change Status of User

Click on status drop down icon system will display options select status as you want Active-> In Active OR In Active-> Active

Import User(s)

Step 1: Click the Action button      

Step 7: Select Import User(s)

Step 3: Click the Download Blank CSV Template

Step 4: Upload your XLSX file containing the user's data

Step 5: Click the Upload

Step 6: Click here to view Ignored User(s) and Successful Uploaded User(s) List 

Support User

Click on support user system will redirect to support user section

Add

Step 1: Click on Action button

Step 2: Click on Add New button

When you select option Hours, then enter No. of Hours and click save.

Notes: System should not allow to enter more than 168 hours

When you select option Days, then enter No. of Days and click save.

Notes: System should not allow to enter more than 7 Days

After add support user system will disable add new button (not allow to add more than 1)

Edit

Step 1: Click on Edit icon

Step 2: Select Period option as you want 

Step 3: Enter Days OR Hours as you selected option

Step 4: Click on Save button

Delete

Step 1: Click the Delete icon next to the support user 

Step 2: Confirm by clicking OK to delete, or cancel to abort the action

• Related Articles

• Roles Functional User Manual

  Roles Roles Listing Edit Roles Step 1: Click on Edit icon any roles as you want Step 2: Click on Expand icon Step 3: Click on View and Modify as you want to ON or OFF Note: When you Off the View button system will also Off Modify button ...